FAQ

DO YOU HAVE DOUBTS OR ARE YOU LOOKING FOR INFORMATION?

To guarantee you a pleasant stay in Jesolo Lido, here you will find all the answers to your questions and the most important information, with the FAQs of the 3-star Hotel Ornella

PETS

ARE PETS ALLOWED?

Unfortunately no, we do not accept pets

EARLY ARRIVAL - LATE DEPARTURE

IS THERE A LUGGAGE STORAGE SERVICE IN CASE OF EARLY ARRIVAL OR LATE DEPARTURE?

The Hotel has free luggage storage

LATE CHECK OUT

The room, parking and beach must be vacated at 10.00 am

Ask at reception about our late check out service (subject to availability)

BICYCLES

HOW MUCH DOES IT COST TO RENT BICYCLES?

Bike rental is free

DO YOU ALSO HAVE CHILDREN'S BIKES?

Yes, we have a children's bike available

IN CASE WE RETURN LATE IN THE EVENING, WHERE SHOULD WE PUT THE BIKES?

If the Hotel should be closed upon your return, please bring your bikes inside to reception

ROOMS

WHAT ARE THE ROOM EQUIPMENTS?

Click the button below and you will find all the services our rooms are equipped with

CLICK HERE

ARE THERE SMOKING ROOMS?

No, smoking is prohibited in all internal spaces of the hotel

WE HAVE A SMALL CHILD, DO WE HAVE TO BRING THE CRIB?

The Hotel has free camping cots

If you then wish to bring your own, there are no problems for us

CANCELLATION AND NO SHOW

WHAT ARE THE CANCELLATION TERMS?

Each booking has a specific booking deadline, based on the site on which it was made

on average, up to 20 days in advance, free cancellation

With each booking confirmation, all the terms will be written there

WHAT HAPPENS IN CASE OF NO SHOW?

In case of no show, the amount paid will be retained

TIMETABLES

ARRIVAL AND DEPARTURE TIMES

Check in from 11.00 am

Check out until 10.00 am

MY ARRIVAL WILL BE LATE EVENING, DO I NEED TO NOTIFY?

If you arrive after 6.00 pm, please let us know when booking

LATE CHECK OUT

The room, parking and beach must be vacated at 10.00 am

Ask at reception about our late check out service (subject to availability)

WHAT ARE THE MEAL TIMES?

Breakfast: 8.00 am - 9.30 am

Lunch: 12.30 pm

Dinner: 7.30 pm

WHAT TIME DOES THE HOTEL CLOSE IN THE EVENING?

Usually the hotel closes at 12.00 am

If you find the door closed when you return, just ring the bell NOTTURNO

PAYMENTS

HOW CAN I PAY?

Payment will be made on the day of departure through:

Cash (up to 3000,00 Euro)

Bancomat (Visa, Mastercard, Maestro)

Credit card (Visa, Mastercard, Maestro)

WHAT ARE YOUR BANK COORDINATES FOR SENDING THE DOWN PAYMENT?

Cerchier snc

Banca Unicredit - Caorle (Ve)

IBAN: IT 08 S 02008 36024 000000629876

BIC SWIFT: UNCRITM1UN4

PARKING

DOES THE HOTEL HAVE PRIVATE PARKING?

Yes, the Hotel has private parking included in the price for those who book directly from the site

WHERE IS THE PARKING LOCATED?

The main car park is inside the Hotel

if it is full, we have another car park 400 meters away

LOCATION AND CONTACTS

HOW DO I GET TO THE HOTEL?

Visit our web page by clicking the button below for all the information on how to get there by various means

CLICK HERE

WHAT ARE YOUR CONTACTS AND YOUR ADDRESS?

Click the button below and you will have our address with the map and everything you need to contact us

CLICK HERE

HOW FAR IS THE MAIN AVENUE?

Via Bafile, the main avenue, is behind the Hotel

RESERVATION

CAN I BOOK ONLINE?

Certain! Booking online is quick and easy

We also guarantee you the best price available

WHAT PERSONAL DATA DO YOU NEED AT THE TIME OF BOOKING?

Whether by telephone or online booking, to confirm the booking you will need the name and surname of the person who will be staying, a telephone number and an email

HOW CAN I BE SURE THAT MY RESERVATION IS CONFIRMED?

At the time of booking, a confirmation email will be sent with all the details